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MANUFACTURER’S GUARANTEE
When purchasing a new URBAN JUNGLE bicycle from an authorized URBAN JUNGLE dealer, URBAN JUNGLE grants a manufacturer’s guarantee subject to the following provisions.
Conditions
The manufacturer’s guarantee is only granted to the first-time buyer of a URBAN JUNGLE bicycle who has purchased it from an authorized URBAN JUNGLE dealer.
Duration
The manufacturer’s guarantee is granted from the date of purchase for a period of five years on bicycle frames and rear ends. The guarantee period is reduced to three years, if the URBAN JUNGLE bicycle is not serviced at least once a year by an autho- rized URBAN JUNGLE dealer. Maintenance services must be carried out in accordance with the maintenance instructions in the URBAN JUNGLE manual and must be confir- med there by the stamp and signature of the authorized URBAN JUNGLE dealer.
For frames and rear ends of Category 5 bicycle models and for rigid forks manufac- tured by URBAN JUNGLE, the duration of the manufacturer’s guarantee is limited to two years.
If a defect on the URBAN JUNGLE bicycle is remedied within the scope of a manufac- turer’s guarantee or a warranty claim, the duration of the manufacturer’s guarantee is not extended. The manufacturer’s guarantee ends, when the first-time buyer trans- fers ownership of the URBAN JUNGLE bicycle to a third person.
Assertion
The buyer must inspect the URBAN JUNGLE bicycle immediately after purchase and notify his authorized URBAN JUNGLE dealer at once in writing of any obvious defects. Hidden defects must be reported immediately after their discovery. In the event of a guarantee claim, the URBAN JUNGLE bicycle must be handed over to an authorized URBAN JUNGLE dealer. The latter will contact URBAN JUNGLE to remedy the defect. The assertion of a guarantee claim always requires the presentation of the original proof of purchase as well as the proof of maintenance service in the URBAN JUNGLE manual.
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